1. Introduction

KADI ENTERPRISES (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or make purchases from us.

By using our website or providing us with your personal information, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and postal address.

• Order Information: Products purchased, order history, payment details, and shipping information.

• Communication Data: Information you provide when contacting us via email, phone, WhatsApp, or through our website.

• Technical Data: IP address, browser type, device information, and website usage data collected through cookies and similar technologies.

3. How We Use Your Information

We use your personal information for the following purposes:

• To process and fulfill your orders, including payment processing and shipping.

• To communicate with you regarding your orders, inquiries, and requests.

• To provide customer support and respond to your questions.

• To send you promotional materials, product updates, and company news (you may opt out at any time).

• To improve our website, products, and services through data analysis.

• To comply with legal obligations and enforce our terms of service.

4. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our business, processing payments, fulfilling orders, shipping products, and providing IT support. These parties are contractually obligated to keep your information confidential.

• Legal Compliance: When required by law, court order, or governmental regulation, or to protect our rights, property, or safety, and that of our users or others.

• Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your information may be transferred to the new owner .

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies are small files stored on your device that help us recognize you and remember your preferences.

You can control cookie settings through your browser preferences. Please note that disabling cookies may affect some website features and functionality. For more information about how we use cookies, please contact us .

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include secure servers, encrypted data transmission, and restricted access to personal data.

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest standards of data protection.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including complying with legal, accounting, and reporting requirements. When your data is no longer needed, we will securely delete or anonymize it .

8. Your Rights

Depending on your location and applicable law, you may have the following rights regarding your personal information:

• Right to Access: Request a copy of the personal information we hold about you.

• Right to Correction: Request correction of inaccurate or incomplete information.

• Right to Erasure: Request deletion of your personal information, subject to legal obligations.

• Right to Object: Object to the processing of your data for marketing purposes.

• Right to Data Portability: Request transfer of your data to another service provider.

To exercise any of these rights, please contact us using the details provided below. We will respond to your request within a reasonable timeframe .

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. International Data Transfers

As a global exporter, we may transfer your personal information to countries outside your jurisdiction. We ensure that appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions, to protect your data during international transfers .

11. Children’s Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately .

12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or regulatory guidance. We will post any updates on this page and indicate the “Last Updated” date at the top. We encourage you to review this policy periodically .

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

KADI ENTERPRISES

• Address: 18km Daska Road, Bhilo Mahar, Sialkot, Pakistan

• Phone/WhatsApp: +92 309-1636960

• Email: kadiequestran@gmail.com